O-Train Line 2/4 [Stage 2 | Greenboro to Limebank/Airport] | In Service

[Richard Eade]

I don’t think that reducing the frequency was the first choice of actions. However, in order to keep week-day frequency something had to give.

I believe that this is a staffing issue. I suspect that, previously, they had been using a lot of overtime to hide the problem, but the new GM realizes that that is not a sustainable plan. Yes, workers are probably willing to take extra hours, with elevated pay, but eventually that leads to burn-out – and the total loss of that worker.

As unfortunate as it is, I feel that this was the right call to protect the workers.

It would be interesting to see some graphs of rider numbers for Line 4: By hour and direction; by day of the week; and by week of the year.