Reading this CTVNEWS article from Josh Pringle about OC Transpo having declining ridership over the first four months of 2026 (
https://www.ctvnews.ca/ottawa/article/oc-transpo-sees-fewer-passengers-for-four-straight-months/) made me wonder what ridership had been like, in the longer term. That search led me to a Webpage showing some of OC Transpo’s Key Performance Indicators. Is this a new page that OC Transpo has added to move to more transparency? (Unfortunately, OC Transpo DOES NOT put a publishing date on its Webpages.
)
Check out the page, if you haven’t already:
https://www.octranspo.com/en/about-us/transparency/kpis
Something that strikes me is the graph of O-Train Service Delivery. The service delivery goal is still 99.5%, of course. And Line 1 had been achieving that level, OR ABOVE, until January, 2026, when spalling was detected. Line 1 is, apparently back up to 99.7% service delivered for April, 2026.
However, Lines 2 & 4 do not appear to have ever even met the 99.5% level. Oddly, I think that people have the impression that Line 1 is less reliable than Lines 2 & 4 – but that doesn’t play out in the numbers. It makes me wonder what the issues are with Lines 2 & 4?
Threaded Mode