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"Company Confidential"
Brasília, 07, BR
Anunciado hace 1 día
Solicitar en el sitio web de la empresaSolicitar a Confidencial en su sitio web
Descripción de empleo
A Restaurant Manager with DoubleTree by Hilton is responsible for managing restaurant to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.
What will it be like to work for this Hilton Brand?
It all starts with a warm chocolate chip cookie, a simple touch that sets the tone to create a rewarding experience for a guest's entire stay. DoubleTree by Hilton understands that doing the little things well can mean everything. If you appreciate the little things and enjoy creating exceptional experiences through perfecting little details, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton. Because it's at the DoubleTree at Hilton where the little things mean everything.
What will I be doing?
Responsiblities
Specifically, you will be responsible for performing the following tasks to the highest standards
As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager would also be required to manage, train, and develop team members and work within all budgeted guidelines.
Manage Restaurant operations.
Maintain exceptional levels of customer service.
Recruit, manage, train and develop the Restaurant team.
Manage guest queries in a timely and efficient manner.
Work within budgeted guidelines in relation to Food and Payroll.
Drive sales to maximize budgeted revenue.
Develop menus with other members of F&B team.
Accountable for monthly stock takes.
Incentivise team members to maximize sales and revenue.
Set departmental targets and objectives, work schedules, budgets, and policies and procedures.
Evaluate guest satisfaction levels with a focus on continuous improvement.
Ensure communication meetings are conducted and post-meeting minutes generated.
Be environmentally aware.
Assist other departments wherever necessary and maintain good working relationships.
Comply with hotel security, fire regulations and all health and safety legislation.
What are we looking for?
Skills
To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow
A Restaurant Manager serving Hilton Worldwide Brand hotels and vacations are always working on behalf of our Guests and working with other Team Members.
Management and/or supervisory F&B experience
Able to meet financial targets
Ability to comply with all F&B brand standards
Ability to work under pressure
Excellent grooming standards
Willingness to develop team members and self
Flexibility to respond to a range of different work situations
Degree in relevant area
Passion for delivering exceptional levels of guest service
What benefits will I receive?
You will be offered a competitive starting salary and in addition, eligible Team Members may enroll in Hilton Worldwide's medical, dental, vision, life, disability and retirement savings plans. Eligible Team Members also have access to paid time off benefits for vacation and sick, an Employee Assistance Program (EAP), educational assistance, and Hilton Worldwide's unique programs that provide Team Members and their families with discounted hotel room rates as well as discounts on products and services offered by Hilton Worldwide and its partners. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
Ciudad: Distrito Federal
https://br.linkedin.com/jobs/view/19...b_listing_text
Compartir en redes sociales
"Company Confidential"
Brasília, 07, BR
Anunciado hace 1 día
Solicitar en el sitio web de la empresaSolicitar a Confidencial en su sitio web
Descripción de empleo
A Front Office Supervisor with DoubleTree by Hilton™ is responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotels continuing effort to deliver outstanding guest service and financial profitability.
What will it be like to work for this DoubleTree by Hilton™?
DoubleTree by Hilton has perfected the full-service, upscale, all-suite hotel. Built on a long-standing legacy that is both inviting and comfortable, DoubleTree by Hilton properties provide guests with More Reasons to Stay, offering open-air atriums, complimentary cooked-to-order breakfast, spacious two-room suites and complimentary Managers Receptions every evening. DoubleTree by Hilton bundled pricing ensures that guests receive enormous value at a single price. Whether they are traveling for business, with their family, with a group, or for leisure, our guests return again and again to experience the consistently awarded, best-in-class customer service provided at DoubleTree by Hilton. DoubleTree by Hilton is one of Hilton Worldwides ten market-leading brands.
If you understand the importance of providing an inviting and comfortable experience and feel you can contribute to an award-winning team, you may be just the person we are looking for to work as a Team Member with DoubleTree by Hilton Hotels.
What will I be doing?
Responsiblities
Specifically, you would be responsible for performing the following tasks to the highest standards
As a Front Office Supervisor, you would be responsible for assigning work and ensuring the completion of daily tasks in Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
Assign work and supervise team member performance in all Front Office procedures including, but not limited to, guest check-in and check-out, lobby traffic and flow, luggage assistance, telephone operator services and determining room rates and availability.
Respond to guest inquiries and resolve issues and complaints in a timely, friendly and efficient manner.
Support and assist team members in handling guest inquiries and requests and in resolving guest complaints.
Schedule, assign daily work, lead pre-shift meetings, inform and train team members.
Monitor, observe and assist in evaluating team member performance.
Monitor lobby traffic and adjust staffing accordingly.
Since Being Founded, Hilton Worldwide Has Been a Leader In The Hospitality Industry. Today, Hilton Worldwide Remains a Beacon Of Innovation, Quality, And Success. This Continued Leadership Is The Result Of Our Team Members Staying True To Our Vision, Mission, And Values. Specifically, We Look For Demonstration Of These Values
H Hospitality - We're passionate about delivering exceptional guest experiences.
I Integrity - We do the right thing, all the time.
L Leadership - We're leaders in our industry and in our communities.
T Teamwork - We're team players in everything we do.
O Ownership - We're the owners of our actions and decisions.
N Now - We operate with a sense of urgency and discipline
In Addition, We Look For The Demonstration Of The Following Key Attributes In Our Team Members
Living the Values
Quality
Productivity
Dependability
Customer Focus
Teamwork
Adaptability
What benefits will I receive?
Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs (Access to Hilton University training, offering more than 2500 learning programs). We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member.
Ciudad: Distrito Federal
https://br.linkedin.com/jobs/view/19...b_listing_text
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