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Originally Posted by Rizzo
I went into their Southport location and it felt like the original mission unraveled. Went from books to the B&N route with more gifts and puzzles than books. But then they had random exercise equipment in the center that cheapened the experience. Staff were very helpful though. Seems following the grocery or department store model is a better pace.
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Honestly I'm really surprised that they even had the bookstores recently. The major players mostly died (except B&N) awhile ago and everyone just orders their books online or does eBooks anyway these days. There's very few book stores in the US that still get a lot of traffic (Strand in Manhattan is an exception really). I think they're making the right decision anyway.
With COVID here and everything, people kind of realized the usefulness and convenience of fast grocery delivery. We use Amazon Fresh sometimes although I have my peeves about how they package everything (pretty inefficient half the time). With a handful of 10 minute or less grocery operators popping up in many cities, they probably need to shift their attention to that type of area.