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  #1  
Old Posted Nov 13, 2021, 6:11 PM
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koops65 koops65 is online now
Intergalactic Barfly
 
Join Date: Dec 2006
Location: Quarks Bar
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Log-in fail

I cannot seem to log in to my illustrator account, is something wrong with the website?
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  #2  
Old Posted Nov 14, 2021, 2:55 PM
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Etesia Etesia is offline
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Smile

I have no problem.
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  #3  
Old Posted Nov 14, 2021, 9:02 PM
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Anders Franzén Anders Franzén is offline
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Seems to work for me
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  #4  
Old Posted Nov 14, 2021, 10:08 PM
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Thanks for the answers... I guess I'll have to contact Dylan to see if he can figure it out.
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  #5  
Old Posted Nov 17, 2021, 3:37 AM
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LeeWilson LeeWilson is offline
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I have the same problem. I've tried different browsers, different computers, I've tried waiting for it to resolve itself, but it's been two months and no luck.
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  #6  
Old Posted Nov 17, 2021, 10:39 PM
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damn. that sucks.
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  #7  
Old Posted Nov 18, 2021, 1:34 AM
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agreed

I tried the same things, also numerous passwords, still nothing...
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A proud member of the former Airborne Regiment, 87-88
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  #8  
Old Posted Nov 18, 2021, 9:53 PM
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WhipperSnapper WhipperSnapper is offline
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Join Date: Sep 2002
Location: Toronto+
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I had some issues early this year. It logged me in. It wouldn't keep me logged in when I opened new tabs.
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  #9  
Old Posted Nov 19, 2021, 12:36 AM
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koops65 koops65 is online now
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Dylan reset my account and that fixed it, I can log-in again...
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A proud member of the former Airborne Regiment, 87-88
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  #10  
Old Posted Nov 19, 2021, 6:33 AM
melbourneman melbourneman is offline
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same with me, been going on for a long time, sure its gonna be fixed soon
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  #11  
Old Posted Nov 19, 2021, 6:34 AM
melbourneman melbourneman is offline
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lucky, i still cant log in
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  #12  
Old Posted Nov 19, 2021, 10:38 AM
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LeeWilson LeeWilson is offline
proboscum
 
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What does resetting your account entail?
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  #13  
Old Posted Nov 19, 2021, 3:51 PM
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koops65 koops65 is online now
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I dont know exactly.
Try contacting Dylan to get it fixed. He's the one who knows.
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  #14  
Old Posted Dec 5, 2021, 10:42 AM
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SKYPARIS SKYPARIS is offline
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I have been trying to login on my Skyscraperpage diagram account for one week now, with several new passwords, but it still does not work. I have contacted Dylan Leblanc and I am waiting for his answer
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  #15  
Old Posted Dec 5, 2021, 1:44 PM
melbourneman melbourneman is offline
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it hasn't been working for months
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  #16  
Old Posted Dec 22, 2021, 12:49 AM
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Angry

According to the GDPR (General Data Protection Regulation), I think it is not very legal to prevent users from accessing their account for months!
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  #17  
Old Posted Dec 22, 2021, 7:48 AM
melbourneman melbourneman is offline
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Angry

well, lets hope at least they can get it done before the start of next year, if not then its a huge problem. I keep having to email my drawings in order to get them up, hopefully that can change soon
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  #18  
Old Posted Dec 28, 2021, 9:33 AM
melbourneman melbourneman is offline
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being positive about this, I hope when the new year arrives, something big will happen.... hopefully. But sadly it's now been almost half a year of this log in the issue being in place, it should be the main objective for the staff
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