Canada Post is planning to end home delivery. Here's how community mailboxes will work
Crown corporation approved to move forward with transformation plan, end door-to-door delivery
Nick Logan · CBC News
Posted: Apr 01, 2026 2:35 PM EDT | Last Updated: 7 minutes ago
If your dog goes crazy every time the mail delivery person shows up at your door, you may be relieved to know that it soon may no longer be a problem.
But beyond that, a lot of people are uncertain what the pending demise of door-to-door mail delivery means for them.
Canada Post said on Monday that it's moving ahead with a transformation plan that includes a transition to community mailboxes, eventually ending home delivery. It's something Public Services and Procurement Canada directed last year — as it faces what's been called an "existential" crisis and faltering finances.
Toronto city Coun. Josh Matlow understands Canada Post needs to adapt. But he, like many Canadians, has plenty of questions about the switch to community mailboxes and concerns "about everything from beauty and design to safety and accessibility."
Here are answers to some of the questions you might have about the the future of mail delivery in Canada.
<more>
https://www.cbc.ca/news/business/canada-post-community-mailboxes-questions-9.7148787