[ocman]

There are more immediate solutions such as fare enforcement and gated entries. I can’t tell how successful the welcome ambassadors have been, but have them do fare enforcements as well. The guy sleeping in his own filth and running up and down the aisles yelling at people didn’t pay for his ticket. Prevent him from getting on the train in the first place with more restrictive turnstiles and gates. This is such low hanging fruit to overhaul the whole metro system with more restrictive technology and human enforcement. This, you can see improvements within a year. Building a ridership through high density zoning takes decades.