Wow, that's terrible. I've flown in and out of O'hare about a half dozen times this year and haven't seen any homeless. I almost never check bags, but I do pass the baggage claim areas since I am using the blue line to get to/from the airport.
Hopefully this issue is corrected, and ASAP. The airport is going to be someone's first impression of Chicago. Homelessness is not the image we want to project.
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"Eventually, I think Chicago will be the most beautiful great city left in the world." -Frank Lloyd Wright
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