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-   -   Log-in fail (

koops65 Nov 13, 2021 6:11 PM

Log-in fail
I cannot seem to log in to my illustrator account, is something wrong with the website?

Etesia Nov 14, 2021 2:55 PM

I have no problem.

Anders Franzén Nov 14, 2021 9:02 PM

Seems to work for me

koops65 Nov 14, 2021 10:08 PM

Thanks for the answers... I guess I'll have to contact Dylan to see if he can figure it out.

LeeWilson Nov 17, 2021 3:37 AM

I have the same problem. I've tried different browsers, different computers, I've tried waiting for it to resolve itself, but it's been two months and no luck.

WhipperSnapper Nov 17, 2021 10:39 PM

damn. that sucks.

koops65 Nov 18, 2021 1:34 AM


I tried the same things, also numerous passwords, still nothing...

WhipperSnapper Nov 18, 2021 9:53 PM

I had some issues early this year. It logged me in. It wouldn't keep me logged in when I opened new tabs.

koops65 Nov 19, 2021 12:36 AM

Dylan reset my account and that fixed it, I can log-in again... :cheers:

melbourneman Nov 19, 2021 6:33 AM

same with me, been going on for a long time, sure its gonna be fixed soon

melbourneman Nov 19, 2021 6:34 AM

lucky, i still cant log in :(

LeeWilson Nov 19, 2021 10:38 AM

What does resetting your account entail?

koops65 Nov 19, 2021 3:51 PM

I dont know exactly.
Try contacting Dylan to get it fixed. He's the one who knows.

SKYPARIS Dec 5, 2021 10:42 AM

I have been trying to login on my Skyscraperpage diagram account for one week now, with several new passwords, but it still does not work. I have contacted Dylan Leblanc and I am waiting for his answer

melbourneman Dec 5, 2021 1:44 PM

it hasn't been working for months

SKYPARIS Dec 22, 2021 12:49 AM

According to the GDPR (General Data Protection Regulation), I think it is not very legal to prevent users from accessing their account for months!

melbourneman Dec 22, 2021 7:48 AM

well, lets hope at least they can get it done before the start of next year, if not then its a huge problem. I keep having to email my drawings in order to get them up, hopefully that can change soon

melbourneman Dec 28, 2021 9:33 AM

being positive about this, I hope when the new year arrives, something big will happen.... hopefully. But sadly it's now been almost half a year of this log in the issue being in place, it should be the main objective for the staff

LaFancyy May 18, 2022 2:19 PM

contact "Dylan"?
How does one go about getting their account reset? I am new and I don't know how to contact "Dylan"

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