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if my ventra card continues to work flawlessly for me without having the cards crap out every 6 months for no reason what-so-ever, then i will consider it a vastly superior system. |
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Ventra cards worked sporadically at launch, have gotten better, but are far from perfect. You can no longer just swipe your wallet or whatever you cary your card in because your debit card might ring up a fair as well. I have yet to have my monthly renewal actually renew. Try calling their mess of a call center. Your options are generally 1 . "sorry we can't help, can we have someone who can call you back" 2. "We are experiencing a higher than normal call volume, would you like some one to call you back withing the next 24-48 hours." 3 disconnected. Frankly, I don't see why the there was a change in the first place or why a second rate outside company was needed to be brought in to handle it. In my experience it has been worse. Add in the complete scam the whole ventra debit card is, this is a net loss and not even by a small margin. |
Which second rate outside company are you referring to? Cubic designed both the Chicago Card and Ventra systems.
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Yeah, I haven't had any Ventra problems but I also haven't seen any benefits over the old Chicago Card days. Both systems have worked well for me.
However, I still recognize the theoretical customer benefits of moving everyone onto a touch card. Faster boarding, opportunities for prepaid boarding, rear-door boarding, etc. Those haven't materialized yet because the lag time on each bus swipe is still too damn long and because riders haven't yet developed the proper habits. It's pretty clear that the problems here are in the implementation, not the concept. I wonder if the reader cycles could be designed to overlap, so the next rider can tap while the first rider continues onto the bus. If he has insufficient balance, he can still ride that one time but his card will be locked for all subsequent attempts until he reloads. |
Ventra failures cost CTA $1.2 million in free rides
http://www.chicagotribune.com/news/l...,1183238.story
By Jon Hilkevitch Tribune reporter 12:38 p.m. CST, December 30, 2013 The CTA gave out an estimated $1.2 million in free rides due to failures with Ventra fare-collection equipment over a 2 ½-month period, the transit agency said Monday.... ....From Oct. 1 through Dec. 19, some 909,121 free bus rides -– amounting to $1.18 million in lost fare revenue -– were provided because of issues related to Ventra, the CTA said. The CTA estimated that 20,940 free rides were provided over the same period on the rail system as the result of failures with the Ventra system, representing $32,458 in lost revenue. jhilkevitch@tribune.com Twitter @jhilkevitch |
^Wow! So who pays that back? The company responsible for Ventra?
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I'd be interested to know how much they lose in a typical quarter to faulty equipment. I know the number is not zero.
Also, how much loss was budgeted and/or who is responsible for the losses? EDIT: From Jon Hilkevitch: Quote:
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Didn't see this posted here so...
Mayor Emanuel names new transportation chief http://www.suntimes.com/news/2469005...ion-chief.html I don't think there is going to be any backsliding on the initiatives Klein began and transit is probably going to play an even bigger role going forward. I look forward to sampling delicious anti-Ashland BRT NIMBY tears when they find out the new head of CDOT is (at least in part) responsible for that project. |
Anyone seen an updated list of the speed cameras? I thought there was going to be 50 but they must be putting in alot more. There are now 3 or 4 cameras along Peterson Ave. It's like one block is 20 mph and then the next block is 30mph. It's supposed to give you tickets when school is in session? How do you know when they are in school?
Peterson is designed as a suburban 4 lane arterial road, these are just speed traps. |
Is it just me, or is this cost absurd? All this money spent and there won't even be a direct or convenient connection to the Ashland BRT.
It would also be a good chance to try out those ideas in the Blue Line Vision Study, like wider platforms and more direct station access points, but if a "safe and dry" level of renovation costs this much, I don't want to think about the cost for those. Quote:
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Maybe one day. |
What about Yellow Line extension? Hasn't they gotten approved yet? Will they consider it?
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Does anyone know when work on the downtown BRT is supposed to start?
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Anyway, if the money isn't there yet, then why do anything? A deep cleaning and patchwork repairs are welcomed, and maybe an elevator, but what CTA is proposing is much extensive than that, and it just seems pretty obvious that the planners aren't talking to each other. Why not use the opportunity to create a link between the city's second busiest rail line and its first BRT line? |
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CTA recently released a rendering of the shelters for this project. This is a tweaked version of a competition-winning design, although the original design was glass-enclosed while this is open. I like how the design references the bronze and copper accents on downtown buildings while remaining modern. Apologies to Busy Bee for the compass rosette. http://farm8.staticflickr.com/7333/1...ff1a6421_b.jpg credit: John Greenfield |
I just hope other vehicles don't drive in those lanes. You can tell the lane on Adams used to be a bright red, but the last remaining flakes came off last year. The lane has been a free for all now. Though signs and marking say it's a restricted lane for buses. People are allowed to park vehicles on it. So simply said, people are parking in bus lanes and no action is taken by law enforcement.
I hope the new lanes are enforced, but I'm not expecting it to be strict. The lanes should be pavers or stamped concrete....something to at least to permanently delineate this from the rest of traffic. |
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