Originally Posted by drummer
Agreed, I've flown Delta so many times with disappointments that I don't even consider them an option anymore.
A bit of expansion is clearly needed, but I don't want to see it as large as some of the others - just a personal preference.
My mileage plans are with Qantas, KE, and AirCanada respectively. Qantas because I'm in Australia a lot, KE because they have the best benefits for high-mileage and/or lifetime, and AirCanada because of the same as KE.
I generally fly OneWorld (AA, BA, and QF most frequently) and in my opinion American has gotten much better since the rebranding move and merger. I tend to have issues with United, but nowhere near as many as Delta. I wouldn't mind Austin becoming a focus city for an airline or two, and that's something I can see happening easily, but I think a hub would be a bit much.