Meet me in Seattle?
Where was I going will all this? Oh, I remember, I was watching the CU football game when I typed in some key words. I came across a piece about Seattle in CityLab by Laura Bliss who just happens to be my favorite transit writer.
Why Seattle Is America's Bus-Lovingest Town
MAY 11, 2018 By LAURA BLISS
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How did a transit-backward town become a national poster child for ridership success? Meanwhile, bus popularity is plummeting in most major cities.
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So I thought I'd take another look at Seattle as well as Houston to see if I could dig up some transferable wisdom; maybe a few gems. Every time I dig a little deeper along with
mhays encouragement I learn... something.
Laura includes standard transit stuff but there's a few tidbits worth highlighting. As a reminder...
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we descended into the downtown transit tunnel, a 1.3-mile underground tube that opened in 1990 beneath Third Avenue to accommodate bus traffic. Nowadays, about 40 to 50 buses run in each direction during peak hours,
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Obviously having a tunnel for transit helps to move buses quickly.
Laura's visit to Seattle was aided by Carol Cooper, a King County transportation planner.
This is most interesting.
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“I think 85 percent of riders are ‘choice’ riders,” Cooper said, citing a 2016 survey that found only one out of 10 riders rely on Metro for all or most of their transportation needs and do not have access to a vehicle. “They don’t have to ride the bus. It’s not a transit-dependent-only system, which is what you find in a lot of places.”
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So 85% of Seattle bus riders are by 'choice.' That's impressive.
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another key thing a city needs to avoid a transit death spiral: money
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Yes, ofc but how specifically does this get people to ride buses?
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King County Metro has been systematically upgrading bus fleet and shelters: It promises a fully electric-powered fleet by 2034.
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What else?
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“We pay attention to cleaning our buses, to having security cameras on every bus on the fleet, to making them pleasant,” said Bill Bryant... “People expect more these days in terms of customer service. And that includes transit.”
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So you've created a competitive, appealing product and service then.
What about ride-sharing?
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Play offense by building a transit system that people actually want to ride.
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Makes sense to me; the little things can add up to Big Appeal.
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Seattle has built something remarkable, and much of it quickly: a bus system that people choose to take.
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In summation then...
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Borrowing a phrase from the transit consultant and writer Jarrett Walker, Watkins sums up why Seattle’s frequent, well-maintained, and funded buses are working as well as they do. “Transit has to respect me,” she said. In turn, by and large, Seattle riders are respecting it back.
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The End
To be continued...