Posted on Sat, Oct. 8, 2011
SEPTA's new electronic payment system will be a big change for rail commuters
By Paul Nussbaum
Inquirer Staff Writer
SEPTA's new electronic fare-payment system may herald the biggest change for local rail commuters since the Center City tunnel was built 30 years ago.
SEPTA expects to award a contract this month for its long-delayed "smart card" fare system, which will allow bus, subway, trolley, and train passengers to pay for their trips by tapping any "contactless" bank card on an electronic reader. Riders can use credit or debit cards they already own or get smart cards from SEPTA.
The system is also being designed to eventually accept payment from smartphones.
The $100 million system will take three years to install, so SEPTA riders won't immediately shift from their tokens, passes, tickets, and cash.
For most bus, subway, and trolley riders, electronic fares won't mean a big change in commuting habits - new card readers will simply replace old subway turnstiles and bus fare stanchions.
For rail passengers, though, electronic fares will alter their traveling experience. The big question is, will new be better?
The stakes are considerable: Regional Rail's 118,000 daily passengers account for 13 percent of SEPTA's riders and 25 percent of its revenue.
One of the biggest changes for rail riders will be gates and turnstiles in Center City train stations to herd passengers past electronic fare-readers.
At the other end of their trips, riders will need to "tag in" or "tag out" with a smart card for their fares to be deducted. That may be done at stationary readers on a train platform or by conductors with handheld devices on trains.
Either way, it's sure to mean a change for riders used to rushing to and from trains and simply presenting a pass or ticket to a conductor.
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