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Originally Posted by Scarface
I'm looking at the forum and have not seen a comment But TD was looking for an area that would work for them now, and in a later expansion they don't want to have to move out, or have a split call centre like others have done in the passed so I do see them potentially taking a floor, or 2 in 1222 Main rather then the old RBC call centre. Although it would work for them now it's to small for future expansion plans the way I have been hearing it.
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I saw that they wanted a space with future expansion possibilities (meaning that the ultimate workforce will be more than 575 employees). I agree that this would work in 1222 Main St's favour.
Quote:
Originally Posted by Scarface
Also one of the 2 major reasons they picked Moncton is The Bilingual work force
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I'm sure this was a factor in their consideration (as
Erick pointed out), but since our main competitor was Halifax, I don't think it was the main consideration. Not all employees in this centre will have to be bilingual.
Quote:
Originally Posted by Scarface
and the second seems to be the lack of call backs in other call centres in the area versus any other call centre in Canada. The second reason is not certain but having worked in call centres 90% of my working like I can attest to the lack of Call backs received compared to other centres.
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Indeed. From my understanding, Moncton has developed a reputation of being a "financial services centre of excellence". If this is true, this bodes well for the future.