E-scooter education could take time as Ottawans figure out where to park them
Jon Willing, Ottawa Citizen
Publishing date: Jul 17, 2020 • Last Updated 4 hours ago • 3 minute read
It might take a couple of weeks before people renting electronic kick scooters fully understand where they should park the devices.
Ottawa residents, particularly those who live in downtown neighbourhoods, are seeing what a dockless e-scooter program will look like for the summer and fall.
The rental e-scooters don’t return to depots when people are done with them. A cornerstone of the business model is that customers can conveniently drop them off near their destinations.
Bird Canada on Thursday was the first to sprinkle its e-scooters around downtown neighbourhoods and there were a handful of reports of e-scooters ending up parked in improper locations.
Stewart Lyons of Bird Canada said the company had a “strong first day” in Ottawa, despite the few hiccups with scooters left in wrong places.
“It takes a couple of weeks to know what to do,” Lyons said Friday, calling the Thursday launch “a good first day.”
E-scooters must be parked in the furniture zones of the sidewalk where benches and trees are usually located. The devices must be out of the way of people using the sidewalk. The city is also eying on-street parking spaces to turn into e-scooter corrals.
Bird is one of three companies approved by the city to run e-scooter rental services. The other companies are Lime and Roll.
The city, for now, has capped the total number of rental e-scooters available at 600.
Each of the three companies have identified initial central-area deployment zones west of the Rideau River.
Lyons said Bird has deployed 260 e-scooters in an area generally between Parkdale Avenue and King Edward Avenue.
Bird’s deployment area involved some guesswork since the company doesn’t know yet where the demand will be for rented e-scooters, Lyons said.
“Over time we’ll adjust,” Lyons said.
Complicating the matter is the National Capital Commission not allowing e-scooters on its pathways. The City of Gatineau also isn’t a permitted area for Ottawa-based rented e-scooters. E-scooters will stop working if they touch NCC or City of Gatineau land, thanks to geofencing technology.
Coun. Tim Tierney, chair of Ottawa city council’s transportation committee, agreed that it will take time for people who rent e-scooters to understand the rules for parking the devices.
“I’m very impressed with what I’m seeing so far with the companies reacting to the situations,” Tierney said, noting that Bird staff on Day 1 quickly responded to reports of improper e-scooter parking.
Vivi Chi, director of transportation planning, said the city received only one service request Thursday regarding e-scooters, though she noted that people can also contact the e-scooter rental companies directly about improperly parked e-scooters.
Rental companies have one hour to collect an improperly parked e-scooter before a city crew might be dispatched to impound the devices.
Shawn Barber, president of the Centretown Citizens Community Association, said Friday morning that he hadn’t heard of any concerns from residents in the downtown neighbourhood about rogue e-scooters.
“I think generally if people are going to use them there’s going to have to be a learning process,” Barber said.
The community association is in favour of encouraging modes of transportation that don’t emit carbon pollution, Barber said, and he believes the battery-powered e-scooters are good for Ottawa.
While e-scooter rental companies have expressed interest in expanding the available number of devices beyond 600, Tierney advocated for a wait-and-see approach to gauge the results over the course of the first deployment period, which ends Oct. 31.
”We want to wait and hold tight and make sure we have complete success,” Tierney said.
jwilling@postmedia.com
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