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Rexall Place Walk-Through Metal Detectors
Rexall Place is now equipped with walk-through metal detectors. This equipment will be in operation for all National Hockey League (NHL) events for the 2015-16 season. The installation of this equipment was one of the requirements outlined by the National Hockey League, which stated that all NHL venues were required to have walk-through metal detectors installed by the beginning of this year’s season.
The safety and security of everyone entering our venue is our number one priority and we will work to help ensure the most efficient process possible.
In order to increase the efficiency of this important and necessary process, guests should keep the following in mind before arriving at Rexall Place:
Prior to coming on site, you’re encouraged to minimize the number of personal items you bring to the game, this will decrease entry time for you and other guests.
When you first arrive at Rexall Place, one of our Guest Experience staff will great you and direct you into one of the line-ups.
Prior to getting to the walk-through metal detectors, one of our Security team members will be checking all bags. Currently, all bags and purses are checked and this will remain the case under the new security features.
Once you get to the walk-through metal detectors, please remove any clothing or personal belonging that may trigger the alarm and place them on the side table. This includes keys, wallets, cellphones, coins, purses or bags.
You will then walk through the metal detectors and gather your items on the other side.
If the alarm sounds, you will go through secondary screening, which could include hand held metal detectors and pat downs.
Prohibited items (listed but not limited to):
Weapons – guns - firearms - ammunition
Self Defense Sprays – mace
Explosives
Fuels – torches – lighter fluid
Knives – brass knuckles – billy clubs – black jacks – kubatons
Martial Arts Weapons – night sticks – nunchucks – stun guns/tasers
Tools
Razor Type Blades – box cutters – razor blades – scissors
Alcohol
Animals (unless a service animal)
Bottles or cans
Sealed packages of any kind
Aerosol cans or noisemaking devices
Drones (UAS-Unmanned Aircraft Systems) or other model aircraft
Laser pointing devices
Selfie Sticks or telescopic devices
Hazardous Items – chemicals – paints – thinners
Any other items deemed inappropriate or dangerous by NHL or arena personnel, in their sole discretion
Frequently Asked Questions:
What if I have an implanted electronic medical device (ie: pacemaker) and cannot to go through the walk-through metal detector?
The units have been certified safe for medical devices such as pacemakers or surgical implements. However, if a guest is still unsure about going through the walk-through metal detector, they will be subject to a pat down or hand-held metal detector.
I have mobility challenges and use a wheelchair. Will I have to go through a walk-through metal detector?
At each entrance, there is a barrier-free metal detector for individuals with mobility challenges. These guests may also be subject to hand-held metal detectors.
Will it take longer to get into the building?
While initially wait times for guests may be longer, we know from other venues, over time, wait times will decrease. As guests become more familiar with the process, it will take less time to enter the building.
What if I need to purchase tickets, do I have to go through the security screening first?
If you’re entering the building to purchase tickets at the Ticketmaster outlet, you will not have to go through the walk-through metal detectors until you wish to enter the event.
What if I need to exit the building after I have gone through the security screening?
If you exit the building and re-enter, you will have to go through the screening process again. This includes smokers.
When should I arrive at the venue?
Guests are encouraged to plan accordingly and come to events early especially during the beginning of the season as guests are still learning the proper process for entering the venue with walk-through metal detectors. Doors open 90 minutes prior to game time.
Will I be able to check in prohibited items or will I have to throw them out?
If prohibited items are found in your bag or on your person, you will have the option to throw them out or check them in with one of our security personnel. Prohibited weapons, drugs and alcohol will be turned over to Edmonton Police Services.
Will I need to remove my shoes and belt?
Guests entering the venue will not have to remove their belt or shoes prior to going through the walk-through metal detectors.
http://oilers.nhl.com/club/page.htm?...t%20Management
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