Such a terrible company.
I track every dollar I spend on lunches for work and on fast food and it's too much. 7 of the past 8 orders I've gotten have been wrong, too. The only place that's never gotten an order wrong is Dairy Queen. Been going there for well over a decade and never been disappointed. With Tim Hortons, at this point, I just order "a random muffin" because I know they can't get it right.